Guests manage their own booking, whenever it suits them.
Every Booqello booking gives the guest a secure area of their own: pay the balance, upload documents, add an extra, check the collection time. The questions that used to fill your phone are answered on screen.
Everything about their booking, in one place.
There are no passwords to forget: guests get in from the link in their confirmation email, or with their booking reference. From there the booking is theirs to manage, within the rules you set.
- Pay a balance or an instalment, by card or wallet*
- Upload licences and proof of address
- Sign the rental agreement
- Add extras to a booking already made
- See collection and return details, directions and documents
- Request a change, which follows your approval rules
* Supported in full with Opayo, Booqello’s preferred merchant payment provider — see integrations.
Coastway Motorhomes — the guest’s own booking page.
What that is worth to you.
Answers without asking you
How much is left, when to collect, what to bring: answered on the screen in front of them.
Faster money in
The balance is a button rather than a bank transfer, payable at any hour.
Documents before the day
Uploads happen at home, not on the forecourt with a queue forming.
Changes, under control
Change requests reach you as a decision, with your notice rules already applied.
Secure by design
There is no password to be compromised. Access is tied to the booking, the lookup is rate-limited, and documents stay private to the guest and to you.
Your branding
The portal carries your name and colours. To your guest, it is simply your website.
Coastway Motorhomes — the documents tab on a phone.
The same portal, whatever the guest booked.
A motorhome hirer uploads a licence. A glamping guest is never asked for one. The portal follows the business, rather than the other way round.
Wildacre Glamping. No licence tile and no rental agreement — nobody drives a pod away.
Alderfield Camping Park. Extras added after booking, and paid for in the portal.
Saltbrook Cottages. Directions, check-in time and what is provided.
See the portal as a guest sees it.
We will take you through it on a call, from the confirmation link onwards.