Customer portal

Guests manage their own booking, whenever it suits them.

Every guest gets their own secure area: pay the balance, upload the licence, add an extra, check the collection time. The questions that used to fill your phone are answered on screen.

Self-serve, properly

Everything about their booking, in one place.

There are no passwords to forget: guests sign in from a secure link in their email, on the device they are already using. From there, the booking is theirs to manage within the rules you set.

  • Pay a balance or an instalment, by card or wallet
  • Upload licences and proof of address
  • Sign the rental agreement
  • Add extras — bedding, bike racks, pet fees, whatever you sell
  • See collection and return details, directions and documents
  • Request a change, which follows your approval rules

What that is worth to you.

Fewer phone calls

The three questions you answer daily — how much is left, when do I collect, what do I need to bring — are answered on the screen in front of them.

Faster money in

A payment link settles a balance faster than a bank-transfer reminder. Guests pay when it suits them, which is generally sooner.

Documents before the day

Uploads happen at home with good light and the licence in hand, not on the forecourt with a queue forming.

Changes, under control

Change requests come to you as a decision, not a negotiation — with your rules about notice periods already applied.

Secure by design

There is no password to be compromised. Access is by secure link tied to that booking, and documents remain private to the guest and to you.

Your branding

The portal carries your name and colours. To your guest, it is simply your website.

See the portal as a guest sees it.

Open the live demonstration and explore the portal exactly as a customer would.

Book a demo Explore the live demo →