Each sector sees the tabs that fit it
A holiday let, a campsite and a hire fleet no longer share one set of screens. Your console shows the tabs your kind of business actually uses, and hides the ones it doesn’t.
What’s new
What’s new in Booqello.
The system keeps getting better, and every customer gets each improvement the day it ships, with no upgrade to buy.
October 2026
Your words, on every screen and every email
Settings, the booking steps, the customer portal, emails and paperwork now speak your sector’s language: guests, check-in and pitches for a park; hirers, collection and return for a fleet.
Starting settings that suit what you let out
A new system begins with a minimum nightly price, security deposit, turnaround time, opening days, arrival times and minimum stay chosen for your sector, so there is less to change before your first booking.
Help on every Settings page
Each Settings page has its own help link explaining every option on it and where a change shows up. A Help tab gathers the lot, arranged to mirror your own tabs.
Small bookings are paid in full
Set a booking total below which customers pay everything at checkout. One card payment instead of two, and no small balance left to chase.
Hardened sign-in and access controls
We tightened sign-in, permission checks and access to your system’s data from outside, as part of our regular security reviews.
Choose how your customers can pay
Switch each option on or off: a deposit now and the rest later, pay in full when booking, Pay Monthly instalments, and discount codes at checkout.
A payments export for books kept by hand
Pick a date range and download every payment as a bank-statement file that most accounting packages import, plus a detailed version for your accountant with VAT, refunds and deposits set out.
Settings grouped by task, and searchable
Settings now sits in six groups named after the jobs you do, and works properly on a phone. Search finds a single setting (VAT, deposit, logo, cancellation) and tells you exactly where it lives.
Gift vouchers and one-off codes are only used up when the deposit is paid
A single-use code is held while a booking is pending and only spent once the deposit is paid. If the booking is never paid, the code goes back to the customer to use again.
Cancel with a full refund in one step
One action cancels the booking, refunds the card and sends the customer a single clear email, with room for a personal message. No more two emails that tell different stories.
Change requests that get a proper answer
When you decline a change request, the customer is emailed your reason and can reply in their portal. Questions that aren’t really changes now go straight to your messages, where you can answer them.
A handover waits for the security deposit
A handover can’t be completed until the security deposit has been taken, unless the owner chooses to override it, and that choice is recorded on the booking.
Customer emails, redesigned
Every email opens with a coloured strip saying what it is about (booking confirmed, payment due, refund processed) and the booking reference. Payment emails ask for what is actually owed, with buttons in place of long links, and every table fits a phone screen.
September 2026
Quicker to book, especially on a phone
Booking pages download almost half as much as before, so they open faster on a weak signal. The customer details step now autofills, never leaves a button that does nothing, and shows the total before payment.
A blocked date suggests dates that work
When a customer taps a day they can’t book, the calendar now explains why and offers the nearest dates that fit your rules, instead of a dead end.
Amendments ask before they charge
Editing a booking now shows the old total, the new total and the difference, and asks whether to charge the customer and whether to email them, before anything is saved. If the price drops after payment, the refund due is noted.
See exactly which emails a customer has had
A booking’s email list now shows what was actually sent, refunds and cancellations included, and the preview shows the real email the customer received.
Hardened card payments and outside connections
We hardened the card security step at checkout and every connection your system makes to calendar feeds and partner services, following a full review of the platform.
Pay Monthly receipts as a running statement
Every monthly instalment taken sends the customer a receipt listing what has been paid so far and every payment still to come, so they never need to log in to check where they are.
A refundable share for pay-up-front businesses
If you take the whole price at booking, you can now set what share of it comes back to a customer who cancels well ahead, rather than all or nothing.
Guest ID checks are optional for stays
Pods, pitches, cabins and cottages can switch off photo ID and proof-of-address uploads. Guests are then asked only for what you actually need before they arrive.
Connect any listing platform’s calendar
Bookings from any platform that publishes a calendar feed can now be pulled into your system, so one calendar holds everything and a date taken elsewhere can’t be sold twice.
A booking keeps the terms it was sold on
Change your cancellation terms or balance due date and existing bookings keep the ones the customer agreed to. New bookings get the new terms.
Safer settings for teams
Two people can save different Settings pages at the same time without undoing each other’s work, and a unit with live bookings can’t be deleted out from under them.
See the current system for yourself.
Half an hour on a live deployment set up for your kind of business.